bet4d Privacy Policy

1 Introduction

bet4d ("we", "us", "our") operates the online betting platform accessible at bet4d.vip, offering sports betting, live casino, slots, virtual sports, and togel (Indonesia's traditional numbers lottery) markets to adult players. We are committed to protecting the privacy and personal data of every individual who interacts with our platform, whether as a registered Member, a visitor browsing our pages, or a user contacting our customer support team.

This Privacy Policy describes in detail: the categories of personal data we collect; the lawful bases on which we process that data; how we use, share, and protect it; how long we retain it; and the rights available to you as a data subject. This Policy applies to all personal data processed through bet4d.vip and any associated mobile web interfaces, progressive web applications, or customer communication channels operated by bet4d.

This Privacy Policy forms part of our Terms & Conditions. Defined terms used but not defined in this Policy carry the meanings given to them in the Terms & Conditions.

2 Data Controller

bet4d is the data controller responsible for the personal data collected through the Platform. As data controller, we determine the purposes and means by which your personal data is processed. For all privacy-related inquiries, requests, or complaints, you may contact our Data Protection Officer at:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: "Privacy / Data Protection Request"
• Response Time: Within 6 hours during business hours (WIB, UTC+7); within 48 hours for formal data-subject requests

3 Personal Data We Collect

We collect personal data in three principal ways: data you provide directly to us, data we collect automatically as you use the Platform, and data we receive from third-party partners and service providers. The table below summarizes the categories of personal data we process:

Category	Examples	Source
Identity Data	Full name, date of birth, nationality, government ID number (KTP / passport)	Provided by you during registration or KYC
Contact Data	Email address, phone number, city of residence (e.g., Jakarta, Surabaya, Bandung, Bali)	Provided by you during registration
Financial Data	Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet IDs (OVO, DANA, GoPay, ShopeePay, LinkAja), USDT wallet addresses, transaction histories	Provided by you; generated by Platform transactions
KYC / Verification Data	Copies of government-issued ID, proof of address documents, selfie photographs	Provided by you during the verification process
Account & Gaming Data	Username, account balance, betting history, game session logs, bonus redemption records, responsible gaming settings	Generated automatically through Platform use
Technical Data	IP address, device type, operating system, browser type and version, screen resolution, time zone	Collected automatically via cookies and server logs
Usage Data	Pages visited, links clicked, search queries entered, session duration, referral source	Collected automatically via analytics tools
Communications Data	Live chat transcripts, email correspondence, support ticket content	Generated through your contact with our support team

We do not intentionally collect special category data (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data concerning sexual orientation). If you voluntarily disclose such information in a support communication, we will handle it with heightened care and will not retain it beyond the immediate purpose for which it was shared.

4 Lawful Bases for Processing

We process your personal data only where a lawful basis exists. The primary lawful bases we rely on are:

• Performance of a Contract: Processing necessary to register your Account, manage your Balance, process deposits and withdrawals, and settle Wagers. Without this processing, we cannot provide the betting service you have requested.
• Legal Obligation: Processing required to comply with anti-money-laundering (AML) regulations, Know Your Customer (KYC) obligations, financial reporting requirements, and fraud prevention duties imposed by our international gaming license.
• Legitimate Interests: Processing for Platform security, fraud detection, abuse prevention, internal analytics, and service improvement — where those interests are not overridden by your data-protection rights. We conduct a Legitimate Interests Assessment (LIA) for each processing activity in this category.
• Consent: Processing for optional marketing communications (promotional emails, bonus notifications, seasonal offers for events such as Idul Fitri, Ramadhan, and Indonesian Independence Day). You may withdraw consent at any time by updating your Account notification preferences or contacting support.

5 How We Use Your Personal Data

Your personal data is used for the following specific purposes:

1. Account Management: Creating, maintaining, and securing your bet4d Account; processing login requests; enforcing the one-account-per-person policy.
2. Transaction Processing: Accepting deposits and processing withdrawal requests via Indonesian bank transfers (BCA, BRI, BNI, Mandiri, and others), e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), and USDT cryptocurrency channels.
3. Identity Verification (KYC): Verifying your identity and age (21+) in accordance with our compliance obligations before processing your first withdrawal or at any other stage where enhanced due diligence is required.
4. Regulatory Compliance & AML: Monitoring transactions for patterns indicative of money laundering, terrorist financing, fraud, or other financial crime; filing reports with relevant authorities where legally required.
5. Responsible Gaming: Monitoring gaming behavior to identify signs of problem gambling; enforcing self-exclusion, deposit-limit, and cool-off settings you have configured; proactively reaching out to players who exhibit at-risk patterns.
6. Customer Support: Responding to your inquiries, resolving disputes, and maintaining records of support interactions for quality assurance and training purposes.
7. Platform Security: Detecting and preventing unauthorized account access, device fingerprint analysis, IP-based risk scoring, and investigation of suspicious activity.
8. Analytics & Improvement: Analyzing aggregated and anonymized usage data to understand how Members interact with the Platform and to prioritize product improvements.
9. Marketing Communications: Sending promotional offers, bonus notifications, and seasonal campaign information to Members who have consented to receive such communications. We will never send unsolicited marketing to Members who have opted out.

6 Cookies and Tracking Technologies

bet4d uses cookies and similar tracking technologies (web beacons, pixel tags, local storage) to operate the Platform, remember your session, and gather analytics data. The categories of cookies we use are:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing identifiers. You cannot opt out of these without ceasing to use the Platform.
• Functional Cookies: Remember your preferences such as language display settings, odds format, and last-visited game category. Disabling these cookies will not prevent Platform access but may affect your experience.
• Analytics Cookies: Collect anonymized data about how visitors use the Platform — pages viewed, time on site, click paths, and error events. This data helps us improve the Platform. You may opt out via your browser settings.
• Performance Cookies: Monitor Platform response times, server errors, and infrastructure performance. These are used exclusively for operational purposes.

You may manage cookie preferences through your browser's built-in cookie controls. Please note that blocking strictly necessary cookies will prevent you from logging in or placing Wagers. Most modern browsers (Chrome, Firefox, Safari, Edge) include accessible cookie management tools in their privacy settings.

7 Data Sharing and Disclosure

bet4d does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances:

7.1 Service Providers

We engage trusted third-party service providers who process personal data on our behalf under strict data-processing agreements. These include:

• Payment Processors: Indonesian bank partners and e-wallet operators (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, LinkAja) and USDT network providers, who require transaction data to process deposits and withdrawals.
• KYC / Identity Verification Providers: Third-party document verification services that validate government-issued IDs and proof-of-address documents on our behalf.
• Game Studio Providers: Licensed game content providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft receive session-level data necessary to operate their game engines within the Platform.
• Cloud Infrastructure Providers: Our hosting and database infrastructure providers process personal data on servers subject to industry-standard security certifications.
• Analytics Providers: Anonymized or pseudonymized usage data is shared with web analytics platforms to support Platform improvement initiatives.

7.2 Legal and Regulatory Disclosures

We may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory authorities where we are legally required to do so — for example, in connection with an AML investigation, a court order, or a lawful request from our licensing authority. We will notify you of any such disclosure to the extent permitted by law.

7.3 Business Transfers

In the event that bet4d undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will provide reasonable advance notice of any such transfer and ensure that the acquiring entity is bound by privacy obligations no less protective than those in this Policy.

7.4 Aggregate and Anonymized Data

We may share aggregated, anonymized data that cannot be used to identify any individual with industry partners, researchers, or in public communications about Platform performance and player trends.

8 International Data Transfers

bet4d operates internationally and your personal data may be processed on servers located outside Indonesia. Where personal data is transferred to countries that do not have equivalent data-protection legislation, we ensure that appropriate safeguards are in place — such as standard contractual clauses, binding corporate rules, or adequacy determinations — to maintain a level of protection consistent with this Policy.

By creating an Account and using the Platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Indonesia for the purposes described in this Policy.

9 Data Retention

We retain personal data for the minimum period necessary to fulfill the purpose for which it was collected, subject to any longer retention period required by applicable law or our licensing obligations. Our standard retention schedules are as follows:

Data Category	Retention Period	Basis
Account & Identity Data	Duration of Account + 5 years after closure	AML compliance, legal obligation
Financial Transaction Data	7 years from transaction date	Financial reporting, legal obligation
KYC Documents	Duration of Account + 5 years after closure	AML compliance, legal obligation
Gaming Session Logs	3 years from session date	Dispute resolution, legitimate interests
Customer Support Records	3 years from last interaction	Quality assurance, legitimate interests
Marketing Consent Records	Duration of consent + 2 years	Proof of consent, legal obligation
Technical / Server Logs	90 days rolling	Security monitoring, legitimate interests

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Where anonymization is the chosen approach, the resulting anonymized data may be retained indefinitely for analytical purposes as it no longer constitutes personal data.

10 Your Data Protection Rights

As a data subject, you have the following rights with respect to your personal data held by bet4d. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Subject Rights Request". We will respond within 48 hours and fulfill verified requests within 30 days.

• Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is processed (commonly known as a Subject Access Request or SAR).
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to Erasure ("Right to Be Forgotten"): You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where the processing is unlawful. This right is subject to our legal retention obligations — we cannot delete data we are legally required to retain.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while we investigate a rectification request or a data accuracy dispute.
• Right to Data Portability: Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to processing based on our legitimate interests, including profiling. You also have an absolute right to object to direct marketing at any time.
• Rights Related to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing — including profiling — that produces legal or similarly significant effects, except where such processing is necessary for the performance of a contract or is required by law.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

11 Data Security Measures

bet4d implements a comprehensive information security program designed to protect your personal data from unauthorized access, alteration, disclosure, and destruction. Our key security measures include:

• Transport Layer Security: All data in transit is protected by 256-bit TLS 1.3 encryption. Our servers present valid SSL certificates issued by a trusted Certificate Authority, ensuring that connections to bet4d.vip are always encrypted.
• Data Encryption at Rest: Sensitive personal data fields — including identity documents, bank account details, and KYC materials — are encrypted at rest using AES-256 before storage.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis using role-based access controls (RBAC). Administrative access to production systems requires multi-factor authentication (MFA).
• Intrusion Detection & Prevention: Our infrastructure includes real-time intrusion detection systems (IDS), web application firewalls (WAF), and automated threat response capabilities.
• Penetration Testing: We commission independent penetration tests at least annually and remediate identified vulnerabilities according to their severity rating.
• Incident Response: We maintain a documented incident response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within the timeframes required by applicable law.
• Employee Training: All bet4d staff with access to personal data receive mandatory privacy and security training upon onboarding and on an annual basis thereafter.

12 Children and Minors

The bet4d Platform is strictly for adults aged 21 and over. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that an Account has been registered by or on behalf of a person under 21, we will immediately suspend that Account, void any associated Wagers and Bonus Funds, and — where technically feasible — return deposited Real-Money Funds to the originating payment method.

If you are a parent or guardian and have reason to believe that a person under 21 in your care has registered an Account with bet4d, please contact us immediately at [email protected]. We take underage gambling prevention extremely seriously and will investigate all such reports without delay. Additional parental controls and responsible gaming resources are available on our Responsible Gaming page.

13 Third-Party Services and Links

The bet4d Platform integrates game content from licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. When you launch a game provided by one of these studios, a connection is established with the studio's game server and certain session-level data (player ID, bet amounts, game results) is transmitted to enable the game to function. Each studio maintains its own privacy practices; we require all studio partners to handle data in a manner consistent with applicable privacy law and our contractual data-processing requirements.

The Platform does not contain links to external third-party websites. Should you navigate away from bet4d.vip independently, this Privacy Policy does not apply to any external site you visit, and bet4d is not responsible for the privacy practices of those sites.

14 Changes to This Privacy Policy

bet4d reserves the right to update this Privacy Policy at any time to reflect changes in our data-processing practices, applicable law, or regulatory guidance. When we make a material change — one that significantly affects how we use your personal data or reduces your rights — we will notify you via your registered email address at least 14 days before the change takes effect, and we will update the "Last updated" date at the top of this page.

Minor or administrative changes (such as clarifying existing practices, correcting typographical errors, or updating contact details) may be made without prior notice. We encourage you to review this page periodically to stay informed about how bet4d protects your data. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Policy.

15 Contact and Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by bet4d, please contact our Data Protection Officer:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: "Privacy / Data Protection Request"
• Live Chat: Available 24/7 through the Platform interface — Indonesian-speaking agents available at all hours
• Response Time: Within 6 hours (email, WIB) · Under 2 minutes (live chat)

If you are not satisfied with our response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority in the jurisdiction applicable to you. bet4d will cooperate fully with any such supervisory authority investigation.

This Privacy Policy was last reviewed and updated on 1 January 2026. The English-language version of this document is the authoritative version and shall prevail in the event of any inconsistency with any translated or summarized version.